Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Boho Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thebohostyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@thebohostyle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@thebohostyle.com
Très bien.
It came very fast and well packed, the star and the moon very nice! Thank you very much! Greetings!
excellent
прлостью оправдала ожидания, выглядит очень красиво
Beautiful Dreamcatcher, excellent decision in relation to quality/price. Came super fast to Colombia
All according to the description. Instant shipping. Batteries included. Recommend!
Pedido realizado el 10/08/21 y ha llegado el 20/08/21. Vienen muy bien envueltos, cada uno en una bolsa para que no se enrede el macramé. Solo trae una luz, pero me encantan. Son muy bonitas la luna trae perlitas. Les pasaré un poco la plancha del pelo a muy baja temperatura para estirar el macramé suelto. Me encantan son precioso, son como la foto. Lo recomiendo 100 X 100. Cuando lo coloque pondré más fotos.
produit comme la description . bien pour la décoration
brilliant just waiting for my little lights to come
They come a little wrinkled, but it looks beautiful
Very nice, I have not yet put the light garland on it, the rendering is very nice, the only small defect, a small iron rod that exceeds but it remains very light
Fully matches the photo, looks very neat, I recommend!
Fast delivery, beautiful workmanship. I am very glad;)
Thank you. very beautiful color and quality is excellent. Pleased that the batteries are included.
Lovely for my purchase I haven't given anything so exact, I recommend the product to you, it's bigger than I thought, and the truth that I'm happy about it. It takes very little time and well packed.
Just missed lighting parts But the product is beautiful.
Beautiful, very good quality, very neat and fast delivery. Thank you very much
Beautiful, but the base ring was cracked, had to be glued. Also long had to straighten and weave, because the weaving flew because of the cracked ring. But I will not reduce the rating, the thing is beautiful. As a gift gave a comb: 3
Thank you! Fast shipping! Dream catcher perfectly executed, the lighting in the form of a Garland went along with batteries I recommend to everyone!
Really cute I'm really happy with them, I'll buy lights to add to them later.
super!
it's amazing just like the picture can't wait to hang it! even came with a little brush!
More beautiful than in the picture very fast shipping and excellent quality
They're beautiful, I really love them. They look perfect.
Beautiful and well done, I am happy with the purchase. Arrived as the ad: a moon, a stele and a little light. Delivery fast, 21 days after posting for delivery in northeastern Brazil. In 3 days had reached the country remaining days were by Post Office process. Not paid postal order. Recommend buying! :)